The Good, The Bad, The Spin

Listen to “The Art of the Apology” at NPR. Syndicated columnist Amy Dickinson talks with Neal Conan about what makes an apology–and what does not.

This entry was posted on Saturday, March 10th, 2007 at 3:22 pm and is filed under apologies, crisis communications, npr, public relations. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.