Bob Conrad | conradcommunications@gmail.com | 225 posts
It’s no surprise that the hubbub around U.S. News & World Report college rankings is rearing its head. A PR issue is raised with such a report: Journalists, in this case, the media outlet known as the U.S. News & World Report, present themselves as the de facto spin doctors of misinformation. Re-framing journalists as spin doctors is, perhaps, [...]
August 19, 2007
In the late 1990s, President Bill Clinton was accused of selling burial plots at Arlington National Cemetery. The scandal made front page news all over the country. The problem: none of it was true. Lanny Davis, Clinton’s former special counsel, explains why this happened in part two of this exclusive interview for The Good, The [...]
August 19, 2007
Netflix is taking the radical step of ensuring excellent customer service. What was once an assumed business creed is now being used as a way to be a market leader. This is a mixed blessing. The Wikipedia scandal has spread like wildfire. It’s extremely tempting to assume an anonymous identity to set the record straight–or, [...]
August 15, 2007
This is a double whammy: iPhone users are described as shocked and take matters into their own hands when they receive box-sized bills for their iPhone usage–airtime and Web time. AT&T’s response: this is standard billing practice. Consumer responses: Post a video on Youtube. Both reactions are ridiculous. Consumers know what they are getting. I [...]
August 14, 2007
B-baller Barry Bonds announced today that he has hired attorneys to scour news coverage in order to sue anybody who has defamed him. The feeling is understandable. There’s no doubt Bonds’ reputation has been damaged by allegations (true or otherwise). The problem, though, is that Bonds will make the situation worse by giving his critics [...]
August 22, 2007