Browsing Category »Organizations«

PR nuggets 8.22.07: College rankings, Wikipedia redux and my homeboys/girls at Wisebread

August 22, 2007

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It’s no surprise that the hubbub around U.S. News & World Report college rankings is rearing its head. A PR issue is raised with such a report: Journalists, in this case, the media outlet known as the U.S. News & World Report, present themselves as the de facto spin doctors of misinformation. Re-framing journalists as spin doctors is, perhaps, [...]

PR Nuggets 8.19.07: Netflix and customer service, the Wikipedia scandal

August 19, 2007

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Netflix is taking the radical step of ensuring excellent customer service. What was once an assumed business creed is now being used as a way to be a market leader. This is a mixed blessing. The Wikipedia scandal has spread like wildfire. It’s extremely tempting to assume an anonymous identity to set the record straight–or, [...]

5 ways to know you’re under attack

August 13, 2007

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Knowing when you’re under attack may seem obvious at first thought. The truth, however, is that any business or organization can come under attack for even innocuous reasons. The Information Age has made damning allegations that much more convenient to make, and these attacks most often have an online component–the Internet being the main medium of criticism. Individuals, [...]

Lanny Davis Part I: An interview with President Clinton’s former special counsel

August 3, 2007

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Lanny Davis is former special counsel to President Bill Clinton. While in the White House from 1996 through 1998, Davis was assigned the difficult tasks of handling negative allegations against the President. He had to seemingly work against the formal machinations of the White House in order to give the President credibility in the face [...]

Blair critiques the news media and gets blasted in return

June 13, 2007

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It is generally a poor media relations strategy to criticize the news media. In this case, England’s Prime Minister Tony Blair doesn’t have much to lose. On one hand, he’s on his way out. On the other hand, his criticism raises valid points. Some choice nuggets that bear repeating: “I am going to say something [...]