Browsing Category »allegations«

Brand Crisis Revisited: The silence of the crisis police

July 29, 2010

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Allow me to indulge in a fanciful scenario. You are a maker of product X. Out of the blue, it comes to your attention that your product is being accused of causing the deaths of those using the product. You look into it, but you can’t confirm that is actually the case. Reports of deaths [...]

Touching PR: Must-see video

May 27, 2010

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I’m mostly speechless. It appears that in this man’s world, anything can be justified with a creepy smile and a pat, or 42, on the back. — Like this post? Buy the book. Available in paperback or as an eBook. Or download the Kindle version.

Benefits of the STFU strategy

July 9, 2009

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Question: Do you respond to anonymous attacks? Answer: Most likely, no. If the attacks gain legs later as news stories, then you can respond to the issue, but not the attacker. The rationale: The knee-jerk response from communicators is to communicate. This is often a counter-productive approach to take. When facing an attack, especially an [...]

Tulane University moves forward after Katrina fallout

June 15, 2009

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AAUP censure likely to be lifted It was reported today that Tulane University is likely to have its censure lifted as it negotiates with its faculty and the American Association of University Professors. I wrote two years ago about the debacle faced by Katrina-affected universities who were hit with censure by the AAUP for alleged [...]

PRSA’s Code of Ethics – A Code for PR and the News Media

May 24, 2009

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Public relations’ Code of Ethics serves as a viable reminder for being honest not just in your professional life, but for life in general. Honesty, the free flow of information and accuracy serve as valuable credos for personal and businesses relationships. Nothing exemplifies this more than the ongoing hubbub about appropriating content from other sources. [...]