Three lessons to learn from the race relations crisis in Jena, Louisana

July 31, 2007

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This story about racial tensions in Jena, Louisiana, as told by National Public Radio, illustrates three critical public relations points when tensions are high. Saying “no comment,” apparently en masse, is a choice way to ensure others will frame the story in place of your silence. Chances are also high their version of events will be [...]

Four ways to increase your public relations productivity with Google

July 29, 2007

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A while back I touted the virtues of Gmail for public relations uses. To recap, Gmail offers the ability to tag (label) messages with multiple tags. This, as opposed to MS Outlook which uses folders, allows PR pros to apply multiple labels to their emails. In short, the ability to store and retrieve messages by [...]

Redheads rule, your logo is cruel

July 25, 2007

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A performance artists’ group stages a fake, funny protest at a New York City Wendy’s.  Their claim: Wendy’s is falsely portraying redheads with its use of the Wendy’s logo. More than 50 redheads enact the sidewalk protest. What would you do if you were doing public relations for Wendy’s? Hopefully laugh. And consider some pigment.

Entropy, dangerous ideas and asshole lawyers

July 23, 2007

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Common sense PR writes about sucking it up when getting hammered by the press. It’s not always the best strategy but it is sometimes the only viable approach. Brands often remain intact, if not stronger, after severe PR crises. Allow time to diffuse the difficult. They’re what what make America great and distinguish the country from many [...]

Responding to animal abuse allegations: Michael Vick pushes the law of averages

July 22, 2007

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Consider the beautiful bell curve, a graphic representation that tells much about the world. Most of us are weighted closest to the center of the curve in most matters—athletic ability, intelligence, attractiveness and so on. When it comes to issues relating the treatment of animals, most people likely fall into the middle of the bell of [...]