This is embarrassing

June 25, 2007

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Fortunately, some public relations folks see value in raising the bar—and telling it like it is. Courtesy of Murphy’s law, here’s a telling example of why public relations will likely continue to suffer its ongoing identity crisis.

The Cost of Ignorance: How scientific evidence pales in front of emotional will

June 22, 2007

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I’m not sure which is sadder: the profile on NPR of Larry Peterson, who was in prison for more than 17 years before DNA testing exonerated him, or the recent lawsuit filed against the federal government by the parents of about 5,000 autistic children. The tragedy in Peterson’s case is two-fold. His time in prison [...]

Dell goofs, apologizes and gets praised in response

June 19, 2007

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Gotta love Consumerist. This time Dell responds to the site with an apology after initially threatening Consumerist by asking the blog to remove a post about “confessions” from a former Dell employee. First, it should be acknowledged that there’s good reason sites like Consumerist exist—a general lack of faith in corporate American and customer service [...]

The TSA strikes back against Sippy Cup Mom

June 16, 2007

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Never mind the Transportation Security Administration’s stellar reputation. And the free love its agents get from every other passenger traveling through its security checkpoints. Today the TSA posted on its Web site two videos and an incident report to refute allegations that it was harassing a passenger at Reagan National Airport. The video shows an [...]

Blair critiques the news media and gets blasted in return

June 13, 2007

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It is generally a poor media relations strategy to criticize the news media. In this case, England’s Prime Minister Tony Blair doesn’t have much to lose. On one hand, he’s on his way out. On the other hand, his criticism raises valid points. Some choice nuggets that bear repeating: “I am going to say something [...]