In Defense of Bad Behavior

July 24, 2009

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Why the “watch what you say online” crowd is a festering anachronism I don’t know Sarah Soczka, but if I ever meet her, I’m going to buy her a beer. Sarah is the unwitting victim of the “watch what you say online” crowd, specifically one Jeff Bentoff, APR, of Bentoff, LLC from Wisconsin. Bentoff writes in [...]

Putting Public Relations in Its Place

July 18, 2009

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I’ve heard PR people take issue with organizational objectives simply because it violated a personal belief. When that is the case, the PR person should find another job; conversely, if I were the CEO of an organization where a PR person had difficulty with the organization’s mission and suggested policy changes, I would be tempted [...]

Benefits of the STFU strategy

July 9, 2009

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Question: Do you respond to anonymous attacks? Answer: Most likely, no. If the attacks gain legs later as news stories, then you can respond to the issue, but not the attacker. The rationale: The knee-jerk response from communicators is to communicate. This is often a counter-productive approach to take. When facing an attack, especially an anonymous one, [...]

Buh-bye

July 4, 2009

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After a nice social slaying of a longstanding celebrity talkshow host, one would think Sarah Palin would perhaps quietly retreat back to business-as-usual as Alaska’s governor. Instead she demonstrated illogic and erratic behavior yesterday as she resigned from her post, giving a litany of non-sensical reasons. There’s speculation, courtesy of the No Safe Place blog, that this [...]

It’s official: Journalists are no longer the only news breakers

June 25, 2009

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This has been a long time coming. Although people have had in their pockets the means to transmit breaking news for at least a decade, increased social networking – particularly Twitter, Facebook and Youtube—has finally garnered enough traction to spread information to the masses. Three events just this year have set the stage [...]