We know a crisis can easily kill a leader, especially those unskilled in managing crises, relating to the media and generally having a presence of ineptitude when dealing with key publics. But can a crisis elevate a leader over the long term? National Public Radio gives the question a whirl by examining Rudy Giuliani’s mayoral [...]
September 11, 2007
By Lanny J. Davis September 9, 2007 Source: pundits.thehill.com Used with permission from Lanny Davis Senator Larry Craig hasn’t asked for my crisis management advice, nor do I expect him to. But I’ll offer it anyway–one of the many advantages of having my own blog. Full disclosure: For us Democrats, this story–especially the “family values” [...]
September 7, 2007
Eric Denzenhall’s the man. In the game of crisis management, a new spectre of reality emerges, one that, we hope, will continue to emerge within the public discourse; that is, that those accused of various misdeeds and wrongdoings might be given the benefit of the doubt. It’s ironic when brought up within the context of [...]
August 19, 2007
In the late 1990s, President Bill Clinton was accused of selling burial plots at Arlington National Cemetery. The scandal made front page news all over the country. The problem: none of it was true. Lanny Davis, Clinton’s former special counsel, explains why this happened in part two of this exclusive interview for The Good, The [...]
August 15, 2007
This is a double whammy: iPhone users are described as shocked and take matters into their own hands when they receive box-sized bills for their iPhone usage–airtime and Web time. AT&T’s response: this is standard billing practice. Consumer responses: Post a video on Youtube. Both reactions are ridiculous. Consumers know what they are getting. I [...]
November 28, 2007