Browsing Category »allegations«

Rushing to judgment — again (Cain, Sandusky)

November 15, 2011

The power of perception should never be underestimated. Despite our best intentions, the human mind is incredibly prone to fallacies. Michael Shermer’s latest, The Believing Brain, convincingly explains the faulty natures of the human mind. Of particular importance is what Shermer calls patternicity, “or the tendency to find meaningful patterns in meaningless noise.” Shermer cites [...]

What went wrong with Toyota news coverage, and why

February 16, 2011

There is now ample evidence supporting early claims by Toyota that, essentially, its vehicles were not at fault for a number of crashes last year. Unfortunately, the toll taken on the auto company has been significant both in terms of cost and reputation. A few have commented about the situation with marvelous insight: James Donnelly’s [...]

The spinning of a tragedy (w/video)

October 1, 2010

Why a PR campaign won’t bring resolution to the family of a police shooting victim, part one of two The Erik Scott case has begun to spread nationally. For review, Scott was ex-military and had a concealed weapons permit. He entered a Las Vegas Costco with two concealed guns, one in his waistband and one [...]

Brand Crisis Revisited: The silence of the crisis police

July 29, 2010

Allow me to indulge in a fanciful scenario. You are a maker of product X. Out of the blue, it comes to your attention that your product is being accused of causing the deaths of those using the product. You look into it, but you can’t confirm that is actually the case. Reports of deaths [...]

Touching PR: Must-see video

May 27, 2010

I’m mostly speechless. It appears that in this man’s world, anything can be justified with a creepy smile and a pat, or 42, on the back. — Like this post? Buy the book. Available in paperback or as an eBook. Or download the Kindle version.