Browsing Category »crisis communications«

PRSA’s APR Conundrum

August 1, 2009

Fact, fiction, weirdness This is not a rhetorical question: Why is it that seemingly every time the Public Relations Society of America attempts to defend itself, it ends up leaving an even worse impression of the public relations profession? One rule of reputation or crisis management is that if you’re in a hole, you really [...]

Benefits of the STFU strategy

July 9, 2009

Question: Do you respond to anonymous attacks? Answer: Most likely, no. If the attacks gain legs later as news stories, then you can respond to the issue, but not the attacker. The rationale: The knee-jerk response from communicators is to communicate. This is often a counter-productive approach to take. When facing an attack, especially an [...]

Tulane University moves forward after Katrina fallout

June 15, 2009

AAUP censure likely to be lifted It was reported today that Tulane University is likely to have its censure lifted as it negotiates with its faculty and the American Association of University Professors. I wrote two years ago about the debacle faced by Katrina-affected universities who were hit with censure by the AAUP for alleged [...]

PRSA’s Code of Ethics – A Code for PR and the News Media

May 24, 2009

Public relations’ Code of Ethics serves as a viable reminder for being honest not just in your professional life, but for life in general. Honesty, the free flow of information and accuracy serve as valuable credos for personal and businesses relationships. Nothing exemplifies this more than the ongoing hubbub about appropriating content from other sources. [...]

The Myths of CEO Compensation, Part II

May 21, 2009

Why the News Media Attack Corporate Executives Read Part I here. The reason for such outcry about CEO behavior is not because what CEOs do is arrogant – it just appears that way. It is not because their salaries are out of line – if that were the case, celebrities’ salaries, which are higher on [...]