Browsing Category »ethics«

Rethinking Reputation Management: Should you be ashamed of your past?

May 2, 2008

I’m no Buddha*. And likely, neither are you. The amount of perfection expected for people is unrealistic and often contradictory. The world’s noted scandals are often the results of character flaws of familial, biological and sociocultural origins, of which most of us possess. Yet the bar is raised particularly high for public figures. It’s at [...]

Lanny Davis Part II: An interview with President Clinton’s former special counsel

August 19, 2007

  In the late 1990s, President Bill Clinton was accused of selling burial plots at Arlington National Cemetery. The scandal made front page news all over the country. The problem: none of it was true. Lanny Davis, Clinton’s former special counsel, explains why this happened in part two of this exclusive interview for The Good, The [...]

PR Nuggets 8.19.07: Netflix and customer service, the Wikipedia scandal

August 19, 2007

Netflix is taking the radical step of ensuring excellent customer service. What was once an assumed business creed is now being used as a way to be a market leader. This is a mixed blessing. The Wikipedia scandal has spread like wildfire. It’s extremely tempting to assume an anonymous identity to set the record straight–or, [...]

PR nuggets 8.15.07: iPhone bills, the Bush administration and Wikipedia done anonymously by the heavy-weights

August 15, 2007

This is a double whammy: iPhone users are described as shocked and take matters into their own hands when they receive box-sized bills for their iPhone usage–airtime and Web time. AT&T’s response: this is standard billing practice. Consumer responses: Post a video on Youtube. Both reactions are ridiculous. Consumers know what they are getting. I [...]

PR nuggets 8.9.07: spin-doctoring science

August 10, 2007

Do liberals and conservatives spindoctor science, or are renegade journalists high on anthropomorphism? Franz de Waal, who’s a scientist, a primatologist to be exact, weighs in on the primate revisionism that occurs in this month’s issue of The New Yorker. De Waal explains: “The main message of (Ian) Parker’s piece could of course have been [...]